Running a short-term rental can be incredibly rewarding. However, consistently keeping guests happy requires thoughtfulness and effort. After years of managing properties in the Poconos, I've discovered that a few straightforward strategies can significantly enhance guest satisfaction. Here are three effective ways to keep those 5-star reviews coming in. 1️⃣ Communicate Clearly and Kindly Communication is key in hosting. Guests value quick and warm responses. Whether they hav